Assignable Student Guides for Brightspace by D2L

Welcome! These short video guides and troubleshooting tips will help you get started with OpenStax Assignable in Brightspace by D2L.

Topics include:

If your assignment isn’t loading or you run into errors, try these quick fixes:

Open an incognito or private browsing window
This helps rule out issues caused by cached data or browser extensions. Try accessing the assignment again. If prompted, accept the cookies and ensure that third-party cookies are enabled.
Enable third-party cookies
This tool requires them. Go to your browser settings and make sure cookies aren’t blocked.
Clear your cache and cookies
Old data can cause loading problems. Clear it, then restart your browser.
Restart your browser
Close it completely (all tabs and windows), then open it again.
Update your browser
Make sure you’re using the latest version of Chrome, Firefox, or Safari. Out-of-date browsers may not work correctly.
Try a different browser
If the issue continues, switch to another supported browser.
Check your internet connection
A weak or unstable connection can prevent assignments from loading properly. Try moving closer to your router or reconnecting to Wi-Fi.
Log out and back into your Brightspace by D2L Course
This refreshes your connection and clears minor login issues.
Restart your computer or device
Sometimes a full restart solves lingering problems.
Reload the assignment
After trying the steps above, open the assignment again.