My request to access Instructor Resources was rejected

What do I do if my OpenStax Instructor account was not verified?

If you have already created an OpenStax Instructor account to access instructor resources but received an email with the subject "We couldn't verify your account," reaching out to OpenStax Customer Support at support@openstax.org is a great next step.

Our team may not have been able to verify instructor status with the information provided on the request form, but we accept other types of documentation to help get you access. When verifying an account, our primary goal is to connect the applicant's name with instructor status and, ideally, the contact information provided.

For those looking to create a new instructor account and request access, the Requesting Instructor only access to the resources on openstax.org help article will be very useful.

Thank you for your patience and cooperation as OpenStax ensures the proper use of the educational materials!